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BASE provides a turn-key help center and knowledge base WordPress theme kit to allow businesses of any size to provide a centralized help resource to their customers within minutes. Designed for any use-case, you can showcase documentation, video tutorials, and more using the flexibility of the WordPress engine.
Note: Theme Kits come pre-loaded with lorem ipsum and demo content pre-written to the recommended length. We recommend modifying the copy and images within this theme kit to reflect your brand more accurately before publishing.
A turn-key no-plugin solution for WordPress to get your documentation or support hub up in just a few clicks, including everything you need to provide your documentation in a beautiful and accessible format for your visitors.
Modern online businesses often have many different systems that they provide to their clients. From billing portals to service dashboards, a help center an provide a one-stop place for your visitors to land to give them easy access to self-help documentation, both reducing load on your team, and empowering your customers to remain educated and engaged.
Scale Quickly using the power of WordPress, giving you the ability to bulk-upload posts, categories, tags, and more, allowing for you to get online quickly, and expand even more so.
Easily Connect Users With Support through a built-in contact form that allows you to easily funnel communications to the proper inbox.
Manage Article Revisions & Edit History with the built-in revision functionality included within WordPress
Expand your help center to include Live Chat widgets, video tutorials, and more with the flexibility of WordPress.
Simplify article management with built-in user permissions, version history, category and tag functionality to organize, search, and filter your articles as you and your visitors need to at the click of a button.
We’ve built out the most common categories and pre-configured your help center to automatically showcase your most helpful articles up front and center where users can access them quickly.
Build large help centers with embedded search functionality powered by the WordPress engine. Allow users to search by title, category, tag, or even the content enclosed to help them find the appropriate articles relevant to their situation, and get them on their way faster, and more efficiently. We’ve included the live-search bar in the header for fast access to any article from anywhere on the site.
Easily expand your help center with advanced SEO, caching, and more with the full power of the WordPress marketplace at your fingertips with over 100k different plugins to choose from to extend your site. Or, take the more advanced route and develop your own short codes and plugins to extend your help center.
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We include documentation for this product in our help center. These guides are designed to help you get the most out of our products and your website. Below you can find a link to the documentation associated with this product.
For all products that are developed by our team, we include a changelog to help users understand the differences between the versions, and if the updated versions will be compatible with their sites.
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